At New Bodies Gym, we are committed to protecting the privacy and security of your personal information. This GDPR Policy outlines how we collect, use, disclose, and store your data in compliance with the General Data Protection Regulation (GDPR).
1. Data Collection and Purpose
1.1. We collect personal data from our members when they sign up for membership or use our services. This may include:
- Name
- Address
- Email address
- Phone number
- Date of birth
- Emergency contact information
- Health information (only to ensure safe participation in our programs)
1.2. The purpose of collecting this data is to:
- Manage memberships and provide access to our facilities and services.
- Communicate with members regarding gym-related matters, such as operational changes, events, promotions, and account updates.
- Ensure the safety of our members by maintaining accurate health information.
- Improve our services and tailor our offerings to meet the needs of our members.
2. Data Protection Measures
2.1. We implement appropriate technical and organizational measures to ensure the security and confidentiality of your personal data. 2.2. Access to personal data is restricted to authorized personnel who require it to perform their duties. 2.3. We regularly review and update our security measures to protect against unauthorized access, disclosure, alteration, or destruction of personal data.
3. Data Disclosure
3.1. We may disclose personal data to third parties in the following circumstances:
- When required by law or legal process.
- To comply with a valid legal request or governmental authority.
- To enforce our terms of service or protect the rights, property, or safety of New Bodies Gym, our members, or others.
- In connection with a merger, acquisition, or sale of assets.
4. Data Retention
4.1. We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. 4.2. Members have the right to request the deletion of their personal data, subject to any legal obligations or legitimate interests that require its retention.
5. Data Subject Rights
5.1. Members have the following rights regarding their personal data:
- Right to access: You can request access to your personal data and information about how it is processed.
- Right to rectification: You can request correction of inaccurate or incomplete personal data.
- Right to erasure: You can request the deletion of your personal data under certain circumstances.
- Right to restrict processing: You can request restrictions on the processing of your personal data in certain situations.
- Right to data portability: You can request to receive your personal data in a structured, commonly used, and machine-readable format.
- Right to object: You can object to the processing of your personal data for direct marketing purposes or based on legitimate interests.
6. Consent
6.1. By signing up for membership or using our services, you consent to the collection, processing, and storage of your personal data as outlined in this policy.
7. Contact Information
7.1. If you have any questions, concerns, or requests regarding your personal data or this GDPR Policy, please contact us at [contact email/phone number].
8. Policy Updates
8.1. We may update this GDPR Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on our website, and we encourage you to review this policy periodically.
9. Direct Debt Cancellation
By using our services or continuing your membership with New Bodies Gym, you acknowledge that you have read and understood this GDPR Policy and consent to the collection, processing, and storage of your personal data as described herein.
New Bodies Gym Direct Debit Cancellation Policy
1. Introduction
At New Bodies Gym, we strive to offer flexible membership options to meet the needs of our members. This Direct Debit Cancellation Policy outlines the terms and conditions for cancelling a membership paid via direct debit.
2. Notice Period
Members wishing to cancel their direct debit membership must provide 4 working days notice prior to the next scheduled payment date. This notice period ensures that we have sufficient time to process the cancellation and prevent further payments.
3. Cancellation Process
To cancel your direct debit membership, please follow these steps:
Notification: Notify New Bodies Gym in writing via email or in person at the gym’s reception. Your notice should include your full name, membership number, and the reason for cancellation.
Confirmation: Upon receipt of your cancellation request, we will confirm your cancellation in writing within 2 working days. If you do not receive confirmation, please contact us to ensure your request has been received.
Final Payment: If the cancellation notice is provided less than 4 working days before the next scheduled payment date, one final payment may be processed. After this payment, no further direct debits will be taken.
Account Closure: Your membership will be considered terminated once the final payment has been made (if applicable) and confirmation of cancellation has been received.
4. Refunds
No refunds will be issued for any membership fees already debited before the notice period is served. Members are advised to ensure that their cancellation request is submitted in time to avoid unnecessary charges.
5. Reactivation of Membership
Should you wish to reactivate your membership after cancellation, you will need to reapply and may be subject to current membership rates and terms.
6. Contact Information
For all cancellation requests and inquiries, please contact us at:
- Email: info@newbodies.com
- Phone: 01302 341683
- Address: New Bodies, Churchill Business Park, Churchill Rd, Doncaster DN1 2TF
We value our members and are committed to providing a seamless cancellation process. If you have any questions or require assistance, please do not hesitate to reach out to our team.
Note: This policy is subject to change. Members will be notified of any changes to this policy at least 30 days in advance.